BRISBANE-BASED · PRIVATE CONSULTATIONS · AUSTRALIA-WIDE SERVICE

JEWELLERY CARE

Care That Helps Jewellery Last

Small habits, careful storage and regular inspection can protect the appearance and structure of fine jewellery over time.

EVERYDAY CARE

Small habits protect the whole piece

Care should suit the materials, setting, condition and way each piece is worn.

01

Put Jewellery On Last

Allow cosmetics, fragrance and hair products to settle before jewellery is worn.

02

Remove for Impact or Chemicals

Take jewellery off before activities likely to expose it to knocks, pressure, harsh products or unsuitable environments.

03

Notice Small Changes

Movement, snagging, sound or a change in fit can be an early warning that assessment is needed.

04

Store Pieces Separately

Prevent harder materials, chains and settings from rubbing, tangling or scratching one another.

CARE BY MATERIAL

Different materials need different judgement

Treatments, settings and condition can change safe cleaning methods. When uncertain, stop and ask for professional guidance.

Gold

Gold can scratch and deform under pressure. Alloy and finish affect appearance and maintenance.

Platinum

Platinum develops its own wear pattern. Settings and structure still require inspection.

Diamonds

Hardness does not prevent chipping, setting damage or the accumulation of residue.

Sapphires and Rubies

Durable corundum still requires care suited to treatments, inclusions and setting condition.

Emeralds

Emeralds may contain inclusions and treatments that make gentle, informed care especially important.

Opals

Opals can be sensitive to impact, heat and rapid environmental change. Avoid generic cleaning assumptions.

Pearls

Pearls are soft and their stringing can stretch. Keep them away from cosmetics and inspect the string regularly.

Soft Gemstones

Many gems scratch or abrade more easily and require storage and cleaning appropriate to the specific material.

Treated Gemstones

Treatments can change which cleaning methods are safe. Ask before using heat, chemicals or equipment.

CARE BY JEWELLERY TYPE

Wear patterns follow the form of the piece

Rings

Daily wear exposes bands, claws and settings to impact, pressure and gradual thinning.

Explore Rings

Earrings

Check posts, butterflies, hinges and clasps so pairs remain secure and comfortable.

Explore Earrings

Necklaces

Inspect clasps, jump rings, fine chains and pendant connections for stretching or wear.

Explore Necklaces

CLEANING GUIDANCE

Begin With the Gentlest Appropriate Method

There is no single cleaning method that is safe for every piece. Metal finish, gemstone, treatment, setting and current condition must all be considered.

A soft dry cloth may be suitable for some surface care. Before using water, cleaning solution, heat, steam or ultrasonic equipment, confirm that the complete piece can safely tolerate it.

WHAT NOT TO DO

Avoid abrasives and assumptions

Do not use toothpaste or abrasive household products. Do not assume ultrasonic, steam, boiling water, chemicals or internet cleaning recipes are safe for a gemstone, treatment or setting.

Do not continue wearing a piece when a stone moves, a claw catches, a link opens or the structure appears damaged.

When uncertain, pause and request assessment.

STORAGE

Separate, Dry and Protected

Store jewellery clean and dry in a lined box, pouch or compartment appropriate to the piece.

Keep chains fastened and laid or hung to reduce tangling. Separate harder gemstones and exposed settings from softer surfaces. Store pearls and delicate materials with care appropriate to their needs.

TRAVEL

Plan Before Jewellery Leaves Home

Choose only what you expect to wear, use a protective organiser and keep pieces separated.

Consider destination activities, secure storage, relevant documentation and insurance arrangements. Avoid placing valuable jewellery loose in luggage or sending it without an agreed process.

WARNING SIGNS

Stop wearing the piece and seek assessment

Early attention can prevent a small issue from becoming more serious.

Catching Claws

A claw catching fabric may be worn, raised or damaged.

Rattling Stone

Stop wearing the piece if a gemstone can be heard or felt moving.

Thinning Band

Uneven or reduced metal can indicate structural wear.

Worn Clasp

A clasp that no longer closes positively should be assessed before further wear.

Broken Link

Do not continue wearing a chain or bracelet with an opening or weakened connection.

Missing Pavé

A missing small stone may indicate wear that also affects nearby settings.

Sudden Fit Change

A changed fit can place new pressure on a ring or suggest distortion.

Crack or Stretched String

Cracks, damaged stones or stretched pearl string need prompt professional attention.

PROFESSIONAL CARE

Inspection Should Reflect How the Piece Is Worn

Jewellery worn daily or exposed to impact may need more frequent review than pieces worn occasionally.

Professional assessment can consider settings, clasps, links, bands, finish and cleaning suitability. No fixed schedule replaces attention to visible change.

Explore Repairs and Restoration

FREQUENTLY ASKED QUESTIONS

Care with confidence, not assumptions

How often should jewellery be inspected?

Frequency depends on construction, condition and how the piece is worn. Daily-wear jewellery should be checked regularly and whenever change is noticed.

Can I clean jewellery at home?

Only with a method known to be safe for the complete piece. Gemstone treatment, setting and condition can change what is appropriate.

Is ultrasonic cleaning safe?

Not for every gemstone, treatment or setting. Never assume it is safe without informed assessment.

Can I use toothpaste?

No. Toothpaste and other abrasives can scratch or damage jewellery surfaces.

What should I do if a stone feels loose?

Stop wearing the piece, store it safely and arrange assessment.

How should pearls be cared for?

Keep them away from cosmetics, store them carefully and monitor string condition. Use only cleaning methods appropriate to pearls.

How should jewellery be packed for travel?

Use a protective organiser, keep pieces separate and avoid placing valuable jewellery loose in luggage.

Can I send jewellery to Syna for care?

Contact Syna first and wait for agreed packaging and delivery instructions.

PROFESSIONAL ASSESSMENT

Has Something Changed?

Stop wearing jewellery that feels loose, catches or appears damaged, then ask Syna for an appropriate assessment.